Refund policy

Return & Refund Policy

Last Updated: November 5, 2026

At Rae’s Boutique, we want you to love your purchase! If something isn’t quite right, we’re happy to help.

Return Eligibility

• Returns must be requested within 14 days of the delivery date.
• Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
• Items showing signs of wear, damage, or washing will not be accepted.
• Original shipping fees are non-refundable.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• Sale and clearance items.
• Discounted items purchased during special promotions, when marked final sale.
• Gift cards.

How to Start a Return

Please contact Rae’s Boutique before sending any items back. Include your order number and the item(s) you wish to return.

Once your return request is approved, you will receive instructions for returning your item.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a shipping service with tracking, as Rae’s Boutique is not responsible for returns lost in transit.

Refunds

Once your return is received and inspected, you will be notified whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery with your order number and photos of the issue. We will work with you to make it right.

Exchanges

Exchanges are subject to inventory availability. If an item is unavailable, a refund or store credit may be offered.

Questions?

Please contact Rae’s Boutique at shopraesboutique@gmail.com

Thank you for shopping small!